Privacy Policy

Last updated: March 18, 2026

This Privacy Policy explains how Bardiyah collects, uses, stores, and protects personal information when you use our website and content production platform.

Information We Collect

We may collect the following categories of information:

  • Account information such as your name, email address, and encrypted password.
  • Workspace data that you create inside the platform, including projects, scripts, schedules, tags, and content records.
  • Integration data that you choose to connect, such as Meta page/account identifiers and access tokens required to fetch social performance metrics.
  • Technical information such as browser type, IP address, device information, and usage logs.
  • Communication data when you contact us through forms or support channels.

How We Use Your Information

We use collected information to:

  • provide and maintain the platform,
  • authenticate users and secure accounts,
  • save and display your content workspace data,
  • fetch connected platform metrics when you explicitly link external accounts,
  • improve performance, reliability, and product features,
  • respond to support requests and operational issues,
  • comply with legal obligations and prevent abuse.

Legal Basis

Where required by applicable law, we process information based on one or more of the following grounds:

  • your consent,
  • performance of a contract with you,
  • compliance with legal obligations,
  • our legitimate interests in operating and securing the service.

Meta and Social Integrations

If you connect Facebook or Instagram through Meta, we store the minimum information required to maintain that connection and retrieve the metrics you requested. This may include:

  • your Meta user identifier,
  • selected Facebook page identifier,
  • selected Instagram business account identifier,
  • encrypted access tokens,
  • granted scopes and connection timestamps.

We use this information only to support the connected features in your account. You can disconnect the integration from your settings at any time.

Data Retention

We retain your information for as long as your account remains active or as needed to provide the service, resolve disputes, enforce agreements, and comply with legal obligations.

When you remove integrations or delete content, related records may be removed or anonymized according to operational and legal requirements.

Sharing of Information

We do not sell your personal information. We may share information only in the following cases:

  • with service providers who help operate the platform,
  • when required by law or valid legal process,
  • to protect the rights, security, and integrity of the platform and its users,
  • in connection with a merger, acquisition, or asset transfer.

Security

We apply reasonable technical and organizational safeguards to protect data, including encryption for sensitive stored credentials where applicable. However, no method of transmission or storage is completely secure.

Your Rights

Depending on your location, you may have rights to:

  • access your personal information,
  • correct inaccurate data,
  • request deletion of your data,
  • object to or restrict certain processing,
  • withdraw consent where processing is based on consent.

You may contact us to exercise these rights.

Third-Party Services

Our service may link to or integrate with third-party platforms such as Meta, YouTube, TikTok, and others. Their privacy practices are governed by their own policies, and you should review those separately.

Contact

If you have questions about this Privacy Policy or your personal data, please contact us through the website contact form or the support channel made available by the service.